What is the check-in and check-out policy at Nh Collection Madrid Palacio De Tepa?
Check-in is at 15:00 and check-out is by 12:00.
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Nh Collection Madrid Palacio De Tepa – A Favorite for Families in Madrid
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Key details
About the Hotel
San Sebastian, 2, Madrid, 28012,
- In Madrid's centuries-old core
Perfect
9.0
9.0
4.5
4.5
Historic Palace Setting
The NH Collection Madrid Palacio de Tepa is set in a 19th-century palace designed by the architect of Plaza Mayor. Located in the Barrio de Las Letras, it's a short walk to Plaza Mayor, Royal Palace, and Puerta del Sol. The hotel features exposed wood, geometric tiling, and a marble bar serving salted meats and fresh seafood.
Spacious Modern Rooms
Rooms have hardwood floors, light color schemes, and large windows with natural light. Premium rooms include gambrel ceilings, and some 4th-floor rooms have balconies overlooking the neighborhood. Suites offer split-level designs, Pampering Menu amenities, and views of Plaza del Angel.
Dining & Signature Dishes
Castizo restaurant serves Madrid's classic tavern dishes like ham croquettes, paired with Spanish wine. The breakfast buffet includes fresh juices, pastries, and made-to-order hot dishes. Paco Roncero Restaurante, a two-Michelin-starred venue, is a 7-minute walk away.
Wellness & Nearby Spa
The hotel's wellness center offers massages and beauty treatments. Guests receive discounts at WeMet - Palacio Santa Ana, which has a Turkish bath, Jacuzzi, and fitness classes. A 24/7 gym with treadmills and weights is available on-site.
Central Location & Transport
The hotel is 270m from Antón Martín Metro (Line 1), with direct links to Atocha Station. Nearby landmarks include Gran Vía, Teatro Real, and Reina Sofía Museum. Private parking is available for €40 per day, and pets up to 25kg are allowed for €35 per stay.
“This hotel occupies a renovated palace in Madrid's literary heart, placing guests steps from major attractions. I found the architecture impressive, and the location ideal for cultural exploration. It's a fine choice, though I'd suggest exploring local cafes for breakfast.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Junior Suite Duplex Balcony2 persons45 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe Room Balcony2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Junior Suite Duplex Balcony Extra bed2 persons45 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At NH Collection Madrid Palacio de Tepa, dining is an exquisite blend of Mediterranean and international flavors. Guests can savor local specialties in a welcoming atmosphere, complemented by the charming surroundings of historic Madrid.
NH Collection Madrid Palacio de Tepa Restaurant
Mediterranean and International
Ambiance
Modern and family-friendly
Key Offerings
A menu featuring vegetarian and gluten-free options, perfect for accommodating diverse dietary preferences. Enjoy a leisurely lunch or dinner in a contemporary setting.
Reservation
Recommended
Monday to Saturday, 13:00 - 23:00; Thursday to Saturday, open until 00:00
La Terraza del Casino
Mediterranean, Local, and International
Ambiance
Relaxed, modern outdoor terrace
Key Offerings
Family-friendly dining with an emphasis on local flavors, including vegetarian, gluten-free, and dairy-free options, set against the backdrop of the vibrant bohemian district of Las Letras. Experience a delightful lunch or dinner surrounded by the lively atmosphere of Madrid.
Reservation
Recommended
Tuesday to Saturday, 13:30 - 16:00; Tuesday to Friday, open for dinner 21:00 - 00:00; Sunday lunch only
Location
San Sebastian, 2, Madrid, 28012,
Explore Madrid
Local Experiences
Plaza Mayor
8 minutes' walk
A historical square filled with cafes and shops, ideal for people-watching and experiencing Madrid's culture.
Prado National Museum
12 minutes' walk
Home to masterpieces by Spanish artists like Velázquez and Goya, this museum is essential for art lovers and offers guided tours.
Royal Palace of Madrid
16 minutes' walk
An opulent palace with rich history, lavish gardens, and guided tours that give insights into royal life.
Puerta del Sol
6 minutes' walk
A bustling public square known as a central hub for social events, featuring the iconic 'Bear and the Strawberry Tree' statue.
Biking at Retiro Park
17 minutes' walk
Rent bikes near Retiro Park to explore its scenic paths and beautiful gardens, perfect for a leisurely ride.
Yoga Classes
10 minutes' walk
Find local studios offering yoga classes, providing relaxation and wellness amidst the vibrant city atmosphere.
Segway Tours
8 minutes' walk
Join guided Segway tours for thrilling rides through Madrid's historical sites, offering a unique view of the city.
Mercado de San Miguel
10 minutes' walk
This bustling market features a variety of local delicacies and tapas, perfect for casual dining and gourmet exploration.
Taberna el Sur
6 minutes' walk
A cozy spot known for its authentic Spanish tapas and friendly atmosphere, ideal for a casual meal with family or friends.
Museo del Jamon
7 minutes' walk
Famous for its ham varieties, this restaurant offers a traditional Spanish dining experience in a vibrant setting.
Circulo de Bellas Artes
10 minutes' walk
A cultural center offering film screenings, exhibitions, and live performances, creating a lively atmosphere for art enthusiasts.
H10-Bar
2 minutes' walk
A chic bar offering a range of cocktails and live music, perfect for a night out or a relaxed evening with friends.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 28.26 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Year renovated:
2010
Number of floors:
5
Number of rooms:
67
Former name
NH Palacio de Tepa
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Quiet hotel
Helpful staff
Centric location
Comfortable beds
Cons
Small spa
Dark rooms
Guest reviewsbased on 598 reviews
Penelope from Greece
Couple
Superior Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9.3/10
central gem, perfect location and attentive service!
prime location breakfast selection friendly staff
I really enjoyed my stay. the hotel's location was fantastic. I could easily walk to many attractions and restaurants. the breakfast buffet had a great selection with tasty options (the pastries were my favorite!). the staff was super friendly and always ready to help with directions or recommendations. i also appreciated the daily water bottles provided in the room.
the bathroom was a bit small. also, i found that the sink sometimes overflowed. i wish there was a bit more space to move around comfortably.
Facilities
9/10
the hotel exudes cleanliness and charm. the location is central, offering easy access to various points of interest. there is also an excellent breakfast with a lot of options.
Rooms
9/10
i stayed in a superior room, it was very nice. the bed was very comfortable and the pillows offered good support. the room was quiet, ensuring a restful night.
Service
10/10
the staff members were generous and attentive, going above and beyond. they were really sweet and helpful. i was pleased with the level of service i received from everyone (really!).
0 Helpful
|
Robert from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed: December 28, 2025
9/10
comfortable bed breakfast buffet attentive waiter
the standard room had a comfortable super king bed the breakfast buffet included many choices our waiter jesus was very attentive i especially appreciated the luggage storage before check-in and after checkout
the hotel charged my card immediately for the full amount of the stay including taxes and service fees a month before my arrival
0 Helpful
Show more reviews
FAQs
About Nh Collection Madrid Palacio De Tepa
How far is Nh Collection Madrid Palacio De Tepa from the nearest metro station?
The nearest metro station is 600 m away.
Which attractions are close to Nh Collection Madrid Palacio De Tepa?
Nearby attractions include Plaza Mayor (0.5 km), Royal Palace (1 km), and the Prado Museum (1 km).
What dining options are available at Nh Collection Madrid Palacio De Tepa?
The hotel features two restaurants offering Mediterranean and international cuisine.
What amenities can guests expect in the rooms at Nh Collection Madrid Palacio De Tepa?
Rooms include air conditioning, a flat-screen TV, minibar, coffee machine, and free toiletries.
Is breakfast available at Nh Collection Madrid Palacio De Tepa?
Breakfast is available for an additional charge of 35 EUR and includes a variety of quality products.
What unique features does Nh Collection Madrid Palacio De Tepa offer?
The hotel features historical architectural elements such as remains of a XVI-century canal system.
Are there any wellness services available at Nh Collection Madrid Palacio De Tepa?
The hotel offers massage and beauty treatments in its wellness center.
How far is Nh Collection Madrid Palacio De Tepa from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 25 km from Adolfo Suarez Madrid-Barajas Airport.
Can business meetings be held at Nh Collection Madrid Palacio De Tepa?
The hotel has three meeting rooms available for business events.
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