Nh Collection Madrid Palacio De Tepa Exterior photo

Nh Collection Madrid Palacio De Tepa Interior photo

Key details

About the Hotel

San Sebastian 2, Madrid, 28012

In Madrid's centuries-old core

Perfect

9.1

9.0

/10

4.5

Loved by Nh Collection Madrid Palacio De Tepa guests

Charming rooms

Helpful staff

Excellent location

Amazing breakfast

Excellent service

Good value

"I stayed for 5 days in a Junior Suites (45 sm), the suites are either split level (Duplex), or on a single floor level with curved ceilings."

Ghadeer from Kuwait

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"The hotel is located in the center of Madrid, near beautiful Santa Ana square, a few minutes walk from all the important plazas."

Explore364098

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"Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!"

Ryan

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Boutique hotel set in a restored 19th-century palace in Madrid's Las Letras district

Location & Historical Setting

NH Collection Madrid Palacio De Tepa is set in a restored 19th-century palace that won the European Hotel Design Award in Renovation & Restoration. Guests can see the remains of Madrid's historical canal system inside the building. The hotel sits in the Barrio de 'Las Letras' literary district, a 5-minute walk from Plaza Mayor and 15 minutes from the Royal Palace.

Rooms & Amenities

The hotel offers soundproof rooms with high-quality bedding and family-friendly accommodations, including cribs and baby robes. Pets are allowed, with pet baskets and bowls provided upon request. Each room has a private bathroom, air conditioning, and a flat-screen TV.

Dining

The on-site restaurant serves a diverse breakfast buffet with fresh ingredients, and guests can order from a special diet menu or request wine and champagne. The hotel is located near a two Michelin-star restaurant, and the bar offers breakfast in the room and packed lunches. Fruit and special diet menus are available for guests with dietary needs.

Wellness & Fitness

The hotel has a 24-hour gym and a fitness centre for guest use. Guests can access preferential rates at an external luxury spa offering massage, beauty services, and wellness treatments. On-site massage services are also available.

Business & Events

The hotel provides flexible meeting rooms and a business centre for corporate events. Concierge service, express check-in/check-out, and tour desk assistance are available for business travelers. The property also has a safety deposit box, CCTV, and key card access for security.

Highlights

Location: Barrio de Las Letras, 5 min from Plaza Mayor

Rooms: Soundproofed family rooms with pet-friendly options

Dining: On-site restaurant + two Michelin-star restaurant nearby

Wellness: 24-hour gym + access to external luxury spa

Business: Meeting rooms, business centre, concierge

Award: European Hotel Design Award for renovation

“This hotel occupies a renovated palace in Madrid's literary heart, placing guests steps from major attractions. I found the architecture impressive, and the location ideal for cultural exploration. It's a fine choice, though I'd suggest exploring local cafes for breakfast.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.6/10Review score

View our interactive map

Highlights from guests

Sports & FitnessFitness Escape

For only 13 euros I could access a great gym with a sauna, steam room and pool just a 2 minute walk from the hotel.

George from United Kingdom

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DiningBreakfast Variety

The breakfast had a generous spread of options. It was excellent, varied, and totally delicious.

Astrid from Norway

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Room FeaturesBalcony Bliss

My room featured a charming Juliet balcony. It let in plenty of sunlight.

Robert from United States

Review on

BedroomSuper Comfortable

The beds and bedding were super comfortable. I slept very well even with the window open.

Claire from France

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Junior Suite Duplex Balcony
2 persons
485 sq. feet
1 King-size bed and 1 Queen-size bed
Air conditioning
Heating
room details
Deluxe Room Balcony
2 persons
270 sq. feet
1 King-size bed / 2 Single beds
Air conditioning
Heating
room details
Junior Suite Duplex Balcony Extra bed
2 persons
485 sq. feet
1 Queen-size bed and 1 Sofa bed
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At NH Collection Madrid Palacio de Tepa, dining is an exquisite blend of Mediterranean and international flavors. Guests can savor local specialties in a welcoming atmosphere, complemented by the charming surroundings of historic Madrid.

Nh Collection Madrid Palacio De Tepa Restaurant photo

NH Collection Madrid Palacio de Tepa Restaurant

Mediterranean and International

Ambiance

Modern and family-friendly

Key Offerings

A menu featuring vegetarian and gluten-free options, perfect for accommodating diverse dietary preferences. Enjoy a leisurely lunch or dinner in a contemporary setting.

Reservation

Recommended

Monday to Saturday, 13:00 - 23:00; Thursday to Saturday, open until 00:00

La Terraza del Casino

Mediterranean, Local, and International

Ambiance

Relaxed, modern outdoor terrace

Key Offerings

Family-friendly dining with an emphasis on local flavors, including vegetarian, gluten-free, and dairy-free options, set against the backdrop of the vibrant bohemian district of Las Letras. Experience a delightful lunch or dinner surrounded by the lively atmosphere of Madrid.

Reservation

Recommended

Tuesday to Saturday, 13:30 - 16:00; Tuesday to Friday, open for dinner 21:00 - 00:00; Sunday lunch only

Nh Collection Madrid Palacio De Tepa Location

San Sebastian 2, Madrid, 28012

Map view

City landmarks

Square

Plaza Mayor

2100 ft

Palace

Royal Palace of Madrid

4300 ft

Casino

Gran Via

2800 ft

Park

El Retiro Park

5200 ft

Museum

Museo Nacional Thyssen-Bornemisza

2200 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

3100 ft

Public Building

Cybele Palace

4100 ft

Museum

Plaza de Cibeles

3900 ft

Church

Real Basilica de San Francisco el Grande

4300 ft

Garden

Royal Botanical Garden of Madrid

3100 ft

Landmark

Circulo de Bellas Artes

2600 ft

Museum

CaixaForum Madrid

2900 ft

Church

Monastery of las Descalzas Reales

3200 ft

Landmark

Calle Ponzano tapas

1.9 mi

Landmark

Plaza de Oriente

4200 ft

Museum

Museo de Historia de Madrid

5000 ft

Theatre

Teatro Real

3600 ft

Church

Catedral de Sta Maria la Real de la Almudena

4300 ft

Landmark

Paseo del Prado

3600 ft

Library

National Library of Spain

5100 ft

Museum

National Archaeological Museum

1.1 mi

Park

Neptune Fountain

2300 ft

Landmark

Palacio de Cristal

1.2 mi

Museum

Museo Sorolla

1.5 mi

Nearby

Square

Puerta del Sol

1700 ft

Square

Plaza de Santa Ana

300 ft

Church

Iglesia San Gines

1900 ft

Restaurants

Mercado de San Miguel

2600 ft

Plaza de San Miguel s/n

Museo del Jamon

2000 ft

Carrera San Jeronimo 6 Calle De La Victoria

Lateral Santa Ana

300 ft

Plaza de Santa Ana 12

Taberna el Arco

300 ft

Calle de las Huertas 7

Golfo De Bizkaia

100 ft

Plaza del Angel

Restaurante Ana la Santa

300 ft

Plaza Santa Ana 14

Vietnam restaurante

200 ft

Calle Huertas 4

H10-Bar

300 ft

Calle de Las Huertas

Taberna el Sur

1400 ft

Calle Torrecilla Del Leal 12

Explore Madrid

Local Experiences

Plaza Mayor

8 minutes' walk

A historical square filled with cafes and shops, ideal for people-watching and experiencing Madrid's culture.

Prado National Museum

12 minutes' walk

Home to masterpieces by Spanish artists like Velázquez and Goya, this museum is essential for art lovers and offers guided tours.

Royal Palace of Madrid

16 minutes' walk

An opulent palace with rich history, lavish gardens, and guided tours that give insights into royal life.

Puerta del Sol

6 minutes' walk

A bustling public square known as a central hub for social events, featuring the iconic 'Bear and the Strawberry Tree' statue.

Biking at Retiro Park

17 minutes' walk

Rent bikes near Retiro Park to explore its scenic paths and beautiful gardens, perfect for a leisurely ride.

Yoga Classes

10 minutes' walk

Find local studios offering yoga classes, providing relaxation and wellness amidst the vibrant city atmosphere.

Segway Tours

8 minutes' walk

Join guided Segway tours for thrilling rides through Madrid's historical sites, offering a unique view of the city.

Mercado de San Miguel

10 minutes' walk

This bustling market features a variety of local delicacies and tapas, perfect for casual dining and gourmet exploration.

Taberna el Sur

6 minutes' walk

A cozy spot known for its authentic Spanish tapas and friendly atmosphere, ideal for a casual meal with family or friends.

Museo del Jamon

7 minutes' walk

Famous for its ham varieties, this restaurant offers a traditional Spanish dining experience in a vibrant setting.

Circulo de Bellas Artes

10 minutes' walk

A cultural center offering film screenings, exhibitions, and live performances, creating a lively atmosphere for art enthusiasts.

H10-Bar

2 minutes' walk

A chic bar offering a range of cocktails and live music, perfect for a night out or a relaxed evening with friends.

Tips on navigating the city

City Centre
Madrid 5 min · 1400 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 38 min · 15.7 mi
Underground
Anton Martin 4 min · 1000 ft
Tirso de Molina 4 min · 1000 ft

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Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 35.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish

Year renovated:

2010

Number of floors:

Number of rooms:

Former name

NH Palacio de Tepa

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

NH Collection Madrid Palacio de Tepa is ideally located for exploring the city, placing guests within walking distance of attractions such as Plaza Mayor and the Prado Museum. The rooms are often described as spacious, with some offering charming features like Juliet balconies, and equipped with comforts such as shutters that ensure quiet and darkness. Although some guests have noted that certain rooms can be affected by noise, many appreciate the balanced breakfast with tasty options.

Review score

Based on 2 verified reviews

9.2 /10

Perfect

100%

Recommend

Location

9.6/10

Staff

9.5/10

Value for money

8.5/10

Facilities

9.0/10

Pros

Quiet hotel

Helpful staff

Centric location

Comfortable beds

Cons

Small spa

Dark rooms

Penelope from Greece

Couple

Superior Room

3 nights in November 2025

Reviewed: January 20, 2026

9.3/10

central gem, perfect location and attentive service!

prime location breakfast selection friendly staff

I really enjoyed my stay. the hotel's location was fantastic. I could easily walk to many attractions and restaurants. the breakfast buffet had a great selection with tasty options (the pastries were my favorite!). the staff was super friendly and always ready to help with directions or recommendations. i also appreciated the daily water bottles provided in the room.

the bathroom was a bit small. also, i found that the sink sometimes overflowed. i wish there was a bit more space to move around comfortably.

Facilities

9/10

the hotel exudes cleanliness and charm. the location is central, offering easy access to various points of interest. there is also an excellent breakfast with a lot of options.

Rooms

9/10

i stayed in a superior room, it was very nice. the bed was very comfortable and the pillows offered good support. the room was quiet, ensuring a restful night.

Service

10/10

the staff members were generous and attentive, going above and beyond. they were really sweet and helpful. i was pleased with the level of service i received from everyone (really!).

0 Helpful

Robert from United Kingdom

Couple

Standard Room

3 nights in November 2025

Reviewed: December 28, 2025

9/10

comfortable bed breakfast buffet attentive waiter

the standard room had a comfortable super king bed the breakfast buffet included many choices our waiter jesus was very attentive i especially appreciated the luggage storage before check-in and after checkout

the hotel charged my card immediately for the full amount of the stay including taxes and service fees a month before my arrival

0 Helpful

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